Setting up your company to accept credit cards is serious business. Of course, you'll want all of the facts. Below is a list of answers to some of the most frequently asked questions:
What am I getting when I use your service?
First, you are getting state of the art
secure credit card processing. But really you are getting much more than that; in reality, you are getting peace of mind. This is because with Cardaccept as your processor you can rest assured that all transactions are safe and will be delivered to your bank account promptly.
Second, we are waiving all of your start-up fees so there is no excuse why your business isn’t processing credit cards. With our quick approval process your business could be experiencing extra revenue tomorrow! Since we don’t have contracts and we don’t charge any type of cancellation fees you have nothing to lose.
You’ll receive the ability to accept all major credit cards including Visa, MasterCard, American Express and Discover. The funds are quickly deposited into your bank account, typically in 1 to 3 business days.
And with your new Cardaccept merchant account, you'll be able to skyrocket your sales by up to 400%, or more! Imagine what all that extra profit will mean to your business.
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Am I getting the best deal with you?
Our rates and fees are extremely competitive. Additionally, you should know that most of our competitors do not have the 14 year track-record of quality that we do. Often, their customer support is severely limited and they don't give you the security of knowing that even on days where you're flooded with orders, your system won't go down. We waive all set up costs and we're paying for your credit card processing equipment. Plus, we’re giving you hundreds of dollars in free bonuses. So yes, you are definitely coming out further ahead with us.
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Do I really need a merchant account?
Accepting credit cards can boost your Internet sales by 30% - 400%! Retail businesses will likely see a 15% - 30% spike in sales.
If you want to grow your business and maximize your sales, then a credit card merchant account is a necessity and not an option for you.
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How long does it take to setup my merchant account?
With Cardaccept, the setup of your merchant account is fast. We offer same-day approvals so you can be accepting credit cards in as little as 24 hours from when you apply with us.
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What transaction fees do I have to pay with this merchant account?
Every company offering credit card processing charges a discount rate and a transaction fee.
Here's how our rates compare to the competition:
Industry standard rates:
Transaction fee of 35-50 cents
2.95% discount rate for mail order, phone order, and Internet businesses
1.95% discount rate for retail, service and restaurant businesses.
Our rates (Cardaccept.com):
Transaction fee of 25 cents
Interchange Pass Through + 0.25% discount rate for mail order, phone order, and Internet businesses
Interchange Pass Through + 0.25% discount rate for retail, service and restaurant businesses.
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What if I have questions or an issue arises with my merchant account?
Unlike most of our competition, you will get customer service any time you need it. It's available to you by phone 24/7, 365 days a year. And you'll be happy to know that you'll receive warm, friendly service from our well-trained support team.
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Can I transfer from my current merchant account to yours?
Yes, you can! You'll find that our terms are much better. Just fill out the application form and we'll help you get switched over immediately.
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Who do I contact if I have questions about signing up with you?
We’re happy to answer any questions you have about our products and services. Please call us at (800) 932-5708 or email us at sales@cardaccept.com.
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Do I need to open a new bank account for my merchant account?
No. All of the funds you collect from credit card transactions are deposited directly into the bank account of your choice. You can even have the funds deposited directly into your personal checking account if you are a sole proprietor.
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Will you teach me how to use my processing equipment?
Yes, absolutely! We provide free training on our hardware and software to all of our clients.
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